Gift Vouchers Faq’s
TERMS AND CONDITIONS
Gift vouchers are valid for 12 months only from the date of purchase and are non-refundable or transferable.
Gift vouchers are redeemable once unless otherwise stated by Botanica Day Spa Pty Ltd.
Gift voucher redemption is not available on gift voucher purchases.
Gift voucher redemption is not available on Sunday’s or Public Holiday’s.
SHIPPING & returns
A $10 shipping fee applies for all hard copy gift voucher purchases online. Note: Shipping fee is included in price.
Once your item is shipped, we will send you a notification email. Purchased items will be shipped within 2-3 days of order. Please allow up to 7 business days for your delivery to arrive. If you still have not received your purchase after 7 days, please notify us at firstname.lastname@example.org.
All gift voucher purchases both hard copy and eVouchers in spa and online are final. Botanica Day Spa does not offer refunds on gift voucher purchases for change of mind.