Gift Vouchers Faq’s

TERMS AND CONDITIONS

Gift vouchers are valid for 12 months only from the date of purchase and are non-refundable or transferable.

Gift vouchers are redeemable once unless otherwise stated by Botanica Day Spa Pty Ltd.

Gift voucher redemption is not available on Sunday’s or Public Holiday’s.

SHIPPING & returns

A $10 shipping fee applies for all hard copy gift voucher purchases online. Note: Shipping fee is included in price.

Once your item is shipped, we will send you a notification email. Purchased items will be shipped within 2-3 days of order. Please allow up to 7 business days for your delivery to arrive. If you still have not received your purchase after 7 days, please notify us at support@botanicadayspa.com.au.

All gift voucher purchases both hard copy and eVouchers in spa and online are final. Botanica Day Spa does not offer refunds on gift voucher purchases for change of mind.